Feedback from HR teams who've worked with us
Below are reviews and case summaries from organisations across Malaysia who engaged Wendolin for candidate screening and matching services.
Back to Home85+
HR teams served
4.8
Average satisfaction score
6+
Years of experience
93%
Clients who returned for a second engagement
From the teams we've worked with
Siti Rahimah
HR Manager · Petaling Jaya
"We'd been managing applications in a spreadsheet for years and the Screening Review helped us see what we were missing. The shortlisting view Wendolin put together was cleaner than anything we'd built ourselves — and having the written summary to share with management made the project easy to justify."
May 2025
Ahmad Haziq
Recruitment Lead · Kuala Lumpur
"We did the Matching Setup after a period where our shortlisting was inconsistent between team members. The side-by-side format made a real difference — reviewers were comparing against the same criteria rather than relying on their own notes. The training session was clear and practical."
April 2025
Yvonne Lau
People Operations · Subang Jaya
"Honestly the timeline ran a little longer than I expected — we had a busy hiring period mid-project. But the Wendolin team was flexible and kept things moving without adding pressure. The workflow document we ended up with is genuinely something we refer back to."
April 2025
Kavitha Murugesh
HR Director · Shah Alam
"We were sceptical about whether a structured setup would fit our hiring volume — we run about 40 roles a year across different departments. The Hiring Workflow Programme handled that well. The multi-role configuration was more flexible than I expected, and the fairness guidelines have been particularly useful during onboarding of new HR staff."
May 2025
Farouk Nadzri
Talent Acquisition Manager · KL City
"The Screening Review was a useful first step. I came in expecting it to be fairly surface-level but the discussion session was substantive — they'd clearly looked at our materials carefully. We've since moved to the Matching Setup and the difference in how our team approaches shortlisting is noticeable."
March 2025
Tan Wei Lin
HR Business Partner · Bangsar South
"Good experience overall. The team understood our context quickly and didn't overcomplicate things. The layout they configured works for the type of roles we fill. I'd have liked a bit more flexibility in the documentation format, but that's a minor point."
May 2025
How it played out in practice
Challenge
Inconsistent shortlisting across a busy HR team
A logistics company in Shah Alam was hiring for 12 different roles simultaneously. Three recruiters were shortlisting independently, applying different standards. Hiring managers were receiving inconsistently prepared candidate comparisons.
Solution
Matching Setup with shared review workflow
Wendolin configured a shared role-based summary format and a common review workflow. All three recruiters were trained on the same process. The side-by-side matching layout replaced informal notes and individual spreadsheets.
Outcome
Clearer, more consistent output to hiring managers
Hiring managers reported that candidate comparisons were easier to use and more consistent across roles. The HR team estimated a 30% reduction in back-and-forth between recruiters and hiring managers during the shortlisting stage.
Duration: 4 weeks · Service: Matching Setup
"The training session made the difference — everyone came out with the same picture of what we were doing and why."
Challenge
High application volume with no structured review step
A technology services firm in KL was receiving 80–120 applications per month but had no consistent method for first-stage review. Shortlisting was done informally, and the team couldn't demonstrate consistent criteria to hiring stakeholders.
Solution
Screening Review followed by Hiring Workflow Programme
Wendolin first ran a Screening Review to understand the volume and role variety, then designed a multi-role workflow covering six role types. The fairness guidelines document was adapted for use in new recruiter onboarding.
Outcome
Repeatable process owned internally
The HR team now manages the workflow independently. Two new recruiters hired since the project were onboarded using the Wendolin-produced documentation. The team reports consistent shortlisting quality across all six role types.
Duration: 8 weeks total · Service: Screening Review + Hiring Workflow
"Starting with the Screening Review was the right call — it meant the Workflow Programme was built on what we actually needed."
Challenge
Difficulty explaining shortlisting decisions to candidates
An education provider in Damansara received increasing candidate queries about shortlisting decisions. Without a documented process, the HR team couldn't explain how applications were reviewed. Staff turnover meant tacit knowledge was being lost.
Solution
Matching Setup with documented criteria per role type
Wendolin configured role-based summaries with clear criteria for each position type. The review workflow was documented so any team member could apply it. Criteria were explicit enough to support candidate feedback when needed.
Outcome
Auditable process and more confident HR team
The HR team now has a documented basis for every shortlisting decision. Candidate enquiries are handled more confidently. New staff pick up the process from documentation alone, without needing informal knowledge transfer.
Duration: 3 weeks · Service: Matching Setup
"Having something written down changed how confident the team felt in their own decisions."
Get in touch directly
We're based in Kuala Lumpur and available during standard Malaysian business hours.
Phone
+60 3-2780 6194Address
Level 14, Menara Allianz Sentral, KL
Hours
Mon–Fri 9am–6pm
Sat 10am–1pm
Professional standing
HR Malaysia Network
Member since 2022. Active participation in the Malaysian HR practitioner community.
Process Quality Commendation
Recognised for structured delivery methodology and documentation quality, 2024.
Preferred Supplier Status
Preferred supplier to four Kuala Lumpur-based firms, ongoing since 2023.
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