Privacy Policy — Wendolin

1. Introduction

Wendolin ("we", "us", "our") is committed to handling personal data responsibly and transparently. This policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have as a data subject.

This policy applies to personal data collected through our website at https://wendoli.world and through our service delivery activities. Wendolin operates under and is subject to the Personal Data Protection Act 2010 (PDPA) of Malaysia.

If you have questions about this policy, contact us at [email protected].

2. Personal Data We Collect

We collect the following categories of personal data:

Contact information: name, email address, phone number
Enquiry details: the content of messages submitted through our contact form
Usage data: pages visited, time on site, browser type (via analytics cookies, where consented)
Candidate data: where shared with us by client HR teams for service delivery purposes only

Data is collected through website contact forms, direct email or phone enquiries, and during the delivery of our services.

Legal basis for processing: We process data on the basis of your consent (contact form submissions), contractual necessity (service delivery), and legitimate interest (improving our website and services).

Retention: Contact enquiry data is retained for up to 24 months. Data shared during service delivery is deleted within 30 days of project close unless otherwise agreed in writing.

3. How We Use Your Data

To respond to enquiries and provide the services requested
To manage and deliver client engagements
To send service-related communications (invoices, project updates)
To analyse website usage and improve our site (analytics, where consented)
To comply with legal obligations under Malaysian law

We do not use your personal data for unsolicited marketing. We do not sell personal data to third parties.

4. Data Sharing

We do not share your personal data with third parties except in the following circumstances:

Service providers who assist with website hosting and analytics (bound by confidentiality obligations)
Where required by law, court order, or regulatory requirement under Malaysian law

Where third-party analytics tools (such as Google Analytics) are used, data is anonymised and subject to the provider's privacy policy. We use this data only in aggregate form.

5. How We Protect Your Data

Secure hosting with HTTPS encryption for all web communications
Access to personal data restricted to staff who need it for their work
Regular review of data handling practices
Candidate data shared during engagements is held in access-controlled environments
In the event of a data breach, affected individuals will be notified promptly in accordance with the PDPA

6. Cookies

Our website uses cookies. Essential cookies are required for the site to function. Optional analytics and preference cookies are only placed with your consent.

For full details, see our Cookie Policy.

7. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete personal data
Withdraw consent for data processing (where processing is based on consent)
Request that we cease processing your data for direct marketing purposes
Lodge a complaint with the Department of Personal Data Protection Malaysia

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies directly.

9. Children's Privacy

Our services are directed at HR professionals and business clients. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has submitted data to us, please contact us at [email protected].

10. Changes to This Policy

We may update this policy periodically. Material changes will be notified by updating the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Details

Data Controller: Wendolin

Address: Level 14, Menara Allianz Sentral, Jalan Tun Sambanthan, 50470 Kuala Lumpur, Malaysia

Email: [email protected]

Phone: +60 3-2780 6194