Terms & Conditions

1. About These Terms

These Terms & Conditions govern your use of the Wendolin website at https://wendoli.world and the services we offer. By using our website or engaging our services, you indicate that you have read and understood these terms.

Wendolin is a recruitment-tooling consultancy registered and operating in Malaysia. Our registered address is Level 14, Menara Allianz Sentral, Jalan Tun Sambanthan, 50470 Kuala Lumpur.

If you do not agree with any part of these terms, please do not use our website or services. For questions, contact us at [email protected].

2. Our Services

Wendolin provides AI-assisted recruitment tooling consultancy services to HR teams and hiring organisations. Our current service offerings are:

• Screening Review (RM 560) — A sample review of roles and applications, a shortlisting overview, and a written summary for HR teams exploring structured application review.
• Matching Setup (RM 1,720) — Configuration of role-based candidate summaries, a review workflow, and a training session for recruitment leads.
• Hiring Workflow Programme (RM 2,910) — A broader engagement covering multi-role setup, fairness guidelines, and review sessions for organisations supporting several role types.

All services are consultancy and tooling-configuration in nature. Wendolin does not make hiring decisions, does not act as an employment agency, and does not guarantee any specific recruitment outcome.

Service scope, deliverables, and timelines are confirmed in writing prior to commencement. Any scope changes require mutual written agreement.

3. Engagement and Payment

A service engagement begins once both parties have agreed in writing to the scope and Wendolin has received the agreed deposit or full payment as specified in the service proposal.

Prices listed on this website are indicative and quoted in Malaysian Ringgit (RM) inclusive of any applicable taxes unless otherwise stated in the proposal. Final pricing is confirmed in the written service proposal.

Payment terms are as set out in the service proposal. Late payments may result in a pause or suspension of service delivery. Wendolin reserves the right to charge reasonable interest on invoices outstanding beyond 30 days from the due date.

All payments are non-refundable once the service delivery phase has commenced, except where Wendolin is unable to fulfil the agreed scope through no fault of the client.

4. Client Responsibilities

To enable effective service delivery, the client agrees to:

• Provide accurate and complete information about their recruitment context and requirements
• Make available the relevant personnel for briefing, feedback, and training sessions as scheduled
• Ensure that any candidate data shared with Wendolin for service delivery purposes has been collected lawfully and with appropriate consent
• Use any deliverables provided by Wendolin only for the purposes described in the service proposal
• Maintain the confidentiality of any proprietary methodologies, templates, or materials provided by Wendolin

The client is solely responsible for all hiring decisions made during or following a Wendolin engagement. Wendolin supports and informs the process; final decisions remain with the client's authorised personnel.

5. Intellectual Property

All content on this website — including text, design, graphics, and structure — is the property of Wendolin and may not be reproduced or distributed without our written permission.

Deliverables produced specifically for a client engagement (such as role summaries, shortlisting frameworks, or guidelines documents) are licensed to the client for internal use only upon full payment. Wendolin retains ownership of the underlying methodologies, frameworks, and tooling approaches.

Clients may not resell, sublicense, or share Wendolin deliverables with third parties outside their organisation without prior written consent.

6. Confidentiality

Both parties agree to treat as confidential any information shared during the engagement that is not publicly available. This includes client recruitment data, internal processes, candidate information, and Wendolin's service methodologies.

Confidentiality obligations survive the conclusion of the engagement for a period of two (2) years, except where disclosure is required by law.

Wendolin will not reference client names, projects, or outcomes in marketing materials without the client's prior written approval, except in aggregate or anonymised form.

7. Limitation of Liability

Wendolin's services are consultancy and tooling-support in nature. We do not warrant that the use of our services will produce any specific recruitment outcome, reduce time-to-hire by a specific amount, or result in any particular business improvement.

To the fullest extent permitted by Malaysian law, Wendolin's total liability to a client for any claim arising from an engagement shall not exceed the total fees paid by that client for the specific engagement giving rise to the claim.

Wendolin is not liable for any indirect, consequential, or incidental loss arising from the use of our services or website, including loss of data, revenue, or business opportunity.

8. Website Use

You may use this website for lawful purposes only. You may not attempt to disrupt, damage, or gain unauthorised access to any part of the website or its underlying systems.

While we make reasonable efforts to keep the website accurate and available, we do not warrant that it will always be error-free or uninterrupted. Content may be updated without notice.

Links to third-party websites are provided for convenience. Wendolin is not responsible for the content or practices of those sites.

9. Data and Privacy

The collection and use of personal data through this website and our services is governed by our Privacy Policy, which forms part of these terms.

Both parties agree to handle any personal data shared during an engagement in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and any other applicable data protection requirements.

10. Termination

Either party may end a service engagement by providing written notice. Fees for work completed up to the point of termination are payable by the client. Wendolin will deliver any completed work or partial deliverables at that stage.

Wendolin may suspend or end an engagement immediately if the client breaches these terms, fails to make payment, or uses Wendolin services or deliverables in a manner inconsistent with these terms.

11. Governing Law

These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising from these terms or from a service engagement shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Where possible, the parties agree to attempt resolution through good-faith discussion before initiating formal proceedings.

12. Changes to These Terms

Wendolin may update these terms from time to time. The current version is always available on this page. The "Last Updated" date at the top of this page will reflect the most recent revision.

Continued use of our website or services following an update constitutes your acceptance of the revised terms. For ongoing client engagements, material changes to terms will be communicated directly in writing.

13. Contact

Wendolin

Level 14, Menara Allianz Sentral, Jalan Tun Sambanthan, 50470 Kuala Lumpur, Malaysia

Email: [email protected]

Phone: +60 3-2780 6194